⟵ Renomex

Terms of Service

Last updated: 5 October 2026

1. Who we are

Renomex is operated by International Software Solutions LLC, 1910 Thomes Ave, Cheyenne, WY 82001-3527, USA (“we”). These terms apply when a business (“you”) uses Renomex. Renomex is offered to businesses, not to consumers.

2. What Renomex does

Renomex helps you ask your customers for Google reviews: by QR code, WhatsApp, text message or email. Every customer is offered a one-tap path to your Google review page; a private note to you is offered alongside, never instead. Renomex also offers reply drafts written with AI for you to approve, and a receipt for every review request.

3. No guaranteed results

Reviews are written by your customers and published by Google. We do not promise a number of reviews, a rating or a ranking on Google, and we cannot control Google’s decisions.

4. Your responsibilities

5. Prices, payment and cancellation

Prices are shown on the pricing page. Subscriptions are billed monthly in advance through Stripe. You can cancel at any time; the cancellation takes effect at the end of the paid month. Prices exclude taxes where applicable.

6. Free trial

New customers get a free 7-day trial. Renomex is fully digital: you download your own QR code or print-ready card and send review requests by WhatsApp, text message or email. We do not ship or lend any hardware. If you cancel before the trial ends, you pay nothing.

7. Data protection

We process your customers’ data on your behalf as described in our privacy policy. A data processing agreement is available on request.

8. Availability

We work to keep Renomex available at all times but cannot guarantee uninterrupted service. Planned maintenance is kept short.

9. Liability

We are liable without limit for intent and gross negligence. Otherwise our total liability is limited to the fees you paid in the twelve months before the event giving rise to the claim. We are not liable for lost profits or for decisions made by Google or other platforms.

10. Changes

We may update these terms. We will tell you about important changes by email at least 30 days before they take effect; if you do not agree, you can cancel before then.

11. Law and contact

These terms are governed by the laws of the State of Wyoming, USA. Questions: office@renomex.app.